Email

Send SAP documents as email attachments directly from FileRelay. No credential configuration is needed — FileRelay handles email delivery through its managed sending infrastructure with SPF, DKIM, and DMARC authentication.

Setup

1. In FileRelay, add an Email destination
2. Enter the recipient email address(es) in the to field (separate multiple addresses with commas)
3. Optionally customize the subject line and body text using placeholders
4. Save the destination and attach it to a routing rule

No SMTP server, credentials, or DNS configuration is required.

REPLACE: Screenshot of the Email connector configuration form in FileRelay

How It Works

When a routing rule triggers, FileRelay composes an email with the SAP document as an attachment and delivers it to the configured recipients. Emails are sent from a FileRelay managed address through authenticated SMTP infrastructure. Delivery status is tracked and visible in the FileRelay activity log.

For documents that exceed the attachment size limit (25MB), FileRelay generates a secure, time-limited download link and includes it in the email body instead of attaching the file directly.

Configuration

Recipients

The to field accepts one or more email addresses separated by commas:

[email protected], [email protected], [email protected]

All recipients receive the same email with the document attached.

Subject Line

The subject field supports dynamic placeholders that are replaced at send time:

Placeholder	Description	Example Value
{doc_id}	SAP document ID	4500012345
{doc_type}	Document type	Invoice
{repo_name}	Repository name	Vendor Invoices
{fileName}	File name with extension	4500012345.pdf
{date}	Current date (YYYY-MM-DD)	2026-04-04

Example subject:

SAP {doc_type} {doc_id} from {repo_name}

Renders as: SAP Invoice 4500012345 from Vendor Invoices

If left empty, FileRelay uses a default subject: FileRelay: {fileName}

Body Text

The body field supports the same placeholders as the subject. If left empty, FileRelay includes a default message with the document name, type, and source repository.

Attachment Details

Property	Details
File name	Original SAP document name with extension
MIME type	Set automatically based on document format (PDF, XML, TIFF, etc.)
Size limit	25MB as attachment; larger files sent as download links
Encoding	Base64 (standard email attachment encoding)

Email Deliverability

FileRelay sends emails through managed infrastructure with full email authentication:

Protocol	Purpose
SPF	Authorizes FileRelay's sending servers for the sender domain
DKIM	Cryptographically signs emails to prevent tampering
DMARC	Aligns SPF and DKIM for receiving server validation

These protocols ensure high deliverability and prevent emails from being flagged as spam.

Tips

• Allowlisting — If recipients report that FileRelay emails land in spam or quarantine, ask them to add the FileRelay sending domain to their email allowlist or safe senders list.
• Multiple recipients — All recipients see each other's email addresses (similar to the "To" field in regular email). For privacy, create separate Email destinations for each recipient.
• Delivery tracking — Email delivery status (sent, delivered, bounced) is tracked in the FileRelay activity log. Failed deliveries are retried automatically with exponential backoff.
• No reply handling — Emails are sent from a no-reply address. Include a contact address in the email body if you want recipients to be able to respond.
• Large documents — Documents exceeding 25MB are delivered via secure download links that expire after a configurable period. Recipients click the link to download the file.
• Compliance considerations — Email content, including attachments, may traverse public internet infrastructure. For sensitive or regulated documents, consider using an encrypted storage connector (e.g. SharePoint, Box) with a sharing notification instead.
• Rate limits — FileRelay enforces sending rate limits to maintain deliverability reputation. For very high-volume email delivery, contact FileRelay support to discuss your requirements.