Deploys inside your perimeter.
Self-hosted, managed on-prem, or hosted on a dedicated single-tenant environment we build just for you. Same product, three operating models.
Where FileRelay sits
Same data path, three different boundaries. Click between deployment models to see how it works.
SAP, FileRelay, and your destinations all sit inside your network. Documents never traverse FileRelay-controlled infrastructure.
Self-hosted
Most controlYou run it. Helm chart or Docker Compose, your cluster, your ops team. Documents never leave your network.
- OpenShift, EKS, AKS, GKE, bare metal
- Air-gapped deployments supported
- Customer-managed secrets (Vault, KMS)
- Full source access on enterprise tier
Managed on-prem
Your infra · we operateWe deploy and operate FileRelay inside your cloud account. You keep data residency; we handle ops.
- Customer-owned VPC / subscription
- 24/7 monitoring + SLA
- Zero-touch upgrades
- Dedicated tenant — no shared infra
FileRelay-hosted
Dedicated · we operateWe host and operate FileRelay on dedicated infrastructure built just for you. Same isolation as on-prem.
- Dedicated single-tenant infra
- Same product as self-hosted
- We run deployment, ops & upgrades
- No infra/ops team needed
Side-by-side comparison
For procurement and security teams.
| Self-hosted | Managed on-prem | FileRelay-hosted | |
|---|---|---|---|
| Where documents flow | Your network only | Your cloud account | Dedicated single-tenant infra we provide |
| Tenancy | Single-tenant | Single-tenant | Single-tenant (dedicated) |
| You operate the runtime | |||
| We operate the runtime | |||
| Whose infrastructure | Yours | Yours | Ours · dedicated to you |
| Air-gapped deployments | On request | ||
| SLA | Self-managed | 99.9% (24/7) | 99.9% (24/7) |
| Updates | You upgrade | Zero-touch | Zero-touch |
| Customer-managed secrets (KMS/Vault) | BYOK supported | ||
| Custom connectors / source access | On request | On request | |
| Pricing model | Annual licence | Annual + ops | Annual + hosting |
| Best for | Air-gapped / max control | Want on-prem, hate ops | No infra/ops team in-house |
FileRelay is on-prem across every model — never multi-tenant SaaS. What changes between models is who owns the perimeter and who operates the runtime, not the product itself or its isolation model.
Not sure which fits?
Tell us about your SAP setup and security policy — we'll get back within 24-48 hours with a deployment recommendation.